Project Team

 
Tiffany Kraft: Project Manager, Fairfield, California.

tkraft(at)westcall.com

Tiffany has been with West-Com since 2008 and has over 18 year’s management experience in the construction field with an emphasis in accounting and office management. Tiffany is responsible for accounting, purchasing, RMA’s and general customer service.

Rhett Smith
Rhett Smith: Field Manager, Fairfield, California.

rsmith(at)westcall.com

Rhett has been with West-Com since 1997, and has managed the installation crews for the last 14 years. . His training includes Versus, Elpas, Ascom wireless phones, as well as all West-Call Nurse Call systems. He is certified in Aseptic and Infection Control, First Aid and Patient Rights, Confidentiality and HIPAA Rights.

Bryan McFarlane
Bryan McFarlane: Project Manager, Fairfield, California.

bmcfarlane(at)westcall.com

Bryan has twenty plus years’ experience in management. His training includes the Elpas, Centrak, Sonitor and West-Call systems as well as CATV and CAD. He is certified in Aseptic and Infection Control, First Aid and Patient Rights, Confidentiality and HIPAA Rights. Bryan has been with West-Com since 2005 and currently manages the installation crews.

Miguel Lopez
Miguel Lopez: CAD Specialist, Fairfield, CA
Napa Valley College 1998 to 2001
CAD Electrical 2014
3D Studio Max

mlopez(at)westcall.com

Miguel Lopez joined the West-Com team in 2015. Miguel specializes in Electrical CAD 2010, 2014 and is proficient in Control Panel layout and design drawings. He also has experience in Panel fabrications. Panel elevations, BOMs, 120VAC Power Dist. 24VDC Power Dist and PLC IO wiring diagrams.

Matt Kraft
Matt Kraft: Project Supervisor, Fairfield, CA

mkraft(at)westcall.com

Matt has over 16 years’ experience in low voltage systems and is certified Aseptic and Infection Control, First Aid and Patient Rights, Confidentiality and HIPAA Rights. Matt has been with the West-Com team since 2008, when he began as an installer. Now a Project Supervisor, Matt currently manages installation crews and works with facility teams to deploy West-Com products.

Michelle Ames
Michelle Ames: Account Manager, Northern California

mames(at)westcall.com

Michelle brings with her 20 years of experience in private home healthcare, focusing primarily on respite, hospice and Alzheimer’s care.  From there Michelle worked in the wine industry selling and marketing luxury brand wines as well as managing wine club memberships.  Michelle is now our Account Manager for Northern California where her primary focus is concentrating on establishing and maintaining strong customer relationships with healthcare facilities in her territory.

Rick Worman
Rick Worman: Account Manager, S. Nevada & Arizona

rworman(at)westcomncs.com

Rick has been in Health-Care sales for 11 years serving hospital’s capital equipment needs.  He focuses on understanding his client’s challenges and delivers the most cost-effective solutions to fit the facilities budget.  Patient fall reduction, improving hospital work flow efficiencies and striving for patient experience excellence are Rick’s primary key initiatives when serving hospital leadership.  Assisted Senior living and nurse communication are also a part of Rick’s concentration to improve patient outcomes.