West-Com’s CareBoard† is a web application server that delivers critical and timely information in the Acute Care, Post-Acute Care and Senior Living environments. CareBoards keep patients, family, and caregivers informed about all aspects of a patient’s care. As one of West-Com’s most desired technologies, CareBoards have become synonymous with staff efficiency and patient satisfaction.
Three CareBoard options are available: Patient CareBoard, Resident CareBoard, and Unit CareBoard.
Digital Whiteboard Technology
Guadalupe Regional’s Success Story
Using West-Com’s digital whiteboard technology, Guadalupe Regional Medical Center (GRMC) in Seguin, TX is maximizing staff efficiency through fewer distractions and the elimination of manual processes, enabling staff to redirect their time to more meaningful and engaging patient care activities. Tired of the antiquated call system, GRMC leaders recognized the need for a more responsive call light system to accelerate the response times, ensuring all patients’ needs were being met in a timely manner. They also needed the ability to spot and analyze trends and generally track the call light alerts in the facility. After researching different solutions, GRMC decided that an updated nurse call system could be the solution to their problems. They wanted a nurse call system that did more than just ring when a patient had a request. They wanted to improve the whole patient care experience for both their patients and staff members. After reviewing and engaging with different nurse call companies, it was clear to GRMC that the West-Com solution was the only solution that addressed all of their concerns.
The Patient CareBoard replaces the grease board that is typically mounted in the patient room. It is used to display a patient’s caregivers’ names, status, room and unit information and care plan information. Its web browser-based application displays patient-care information on a monitor inside the patient’s room. The clinical data set is defined by each facility and can be configured by nursing unit or condition. Patient CareBoard information is updated through system integrations or by staff members using the CareBoard’s web entry application. The web entry application runs in a browser window and can be utilized on any computer where a web browser can operate like a charting station.
This web browser-based application replaces the tracking board usually mounted on each nursing unit behind the nurses’ station. The Unit Cardboard’s data set is defined by each unit. Common configurations include patient/staff assignments, discharges and transfers, patient status, room status and call activity. A live dashboard can also be included on the Unit CareBoard showing measurements such as unit census, call volume and response times. Unit CareBoard Information is updated through system integrations or by staff members using the CareBoard’s web entry application.
All of the information on the CareBoards can be updated through integrations with other hospital information systems.
Common system integrations include:
Nutrition Care Management
Wired/Wireless Hospital Beds
CareBoard Experiential Controls
The Patient and Resident CareBoards include advanced experiential controls that allow staff members to configure each CareBoard to the environment. A night mode can be set to dim the brightness of the screen at a designated time. The screen’s brightness range can also be adjusted and assigned to each patient to ensure that the level is appropriate for the environment. The Patient CareBoard template can also be adjusted dynamically to match the patient’s demographics.