OUR COMMITMENT TO YOU
Customer-first always
Every decision starts with your facility's workflow and your patient's safety.
Full-service delivery
From design through daily support, with one partner, all capabilities, no handoffs.
24 - 7 - 365 support
Our west coast based technical team is always reachable, day or night.
WHAT WE DO
Design
Our clinical discovery process provides the necessary framework that will help identify the healthcare challenges and initiatives for the nurse call solution to address and solve.
Installation
Factory-trained and certified technicians work around your census and patient flow. Schedules are built to minimize disruption while maximizing efficiency.
Electrical & Contractor Services
We bring licensed electrical expertise and a trusted contractor network so you don't need to coordinate multiple vendors. One call covers it all.
Implementation & Training
Phased rollouts ensure every staff member is confident before go-live. WCTV trainers stay until your team fully understands the system's features and benefits.
Service Agreements
WCTV ASSURE
While a service agreement isn't required, WCTV strongly recommends a proactive approach to keeping your systems maintained and performing at their best. WCTV Assure plans protect your investment and your patients with all service technicians being direct WCTV employees, not subcontractors.
WCTV Assure Basic
Essential coverage that keeps your healthcare technology certified and supported.
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Annual testing of all covered systems and hardware
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Annual system health summary
WCTV Assure Plus
Enhanced coverage with labor support from trained and certified technicians.
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Annual testing of all covered systems and hardware
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Annual system health summary
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Priority response for service calls
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Labor for non-warranty repairs
WCTV Assure 360
Complete, mission-critical coverage with white-glove service.
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Annual testing of all covered systems and hardware
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Annual system health summary
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Priority response for service calls
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Labor for non-warranty repairs
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Parts for non-warranty repairs
Let's talk about your facility.
Whether you have a service question, want to explore a WCTV Assure plan, or are ready to start a new project, our team is here and ready to help.
WCTV SERVICES